The following Terms and Conditions are deemed to be accepted by the customer upon payment of a deposit to The White Wedding Club.
Deposit
To secure hire, styling or planning booking a 50% non refundable deposit is required. The remainder of the balance is due 30 working days prior to the event date.
All hire prices quoted are generally for a 3 day hire period. Minimum hire order of $250 for all orders. Changes to the order can be made up until 2 months before the wedding date.
Pick up is available or delivery & collection can be arranged at an additional cost depending on the event location. When deposit payment is paid it is deemed that the hirer will abide by all Terms & Conditions.
Security Bond
The White Wedding Club requires a Security Bond payable by bank transfer or cash deposit. The security bond is to be paid with the final balance.
Our refundable bond amount is $100. The hire period is a 3 day period. If the hire items are not returned within this time the customer will pay a late charge of 20% for the first day and 50% per day for each day the hire items are overdue. The late fee will first be deducted out of the bond and then invoiced for any amount outstanding.
This bond will be refunded once all items have been returned and inspected. If damage is more than the security bond the hirer must pay the outstanding balance.
Cancellation Policy
A cancellation fee will occur, should the booking be cancelled within 30 days of the event date.
Bookings cancelled within 30 days of the event date will be charged 100% of the total booking cost.
Bookings cancelled over 30 days will be charged 50% of the total booking cost.
No cancellation is valid unless it has been acknowledged in writing by The White Wedding Club.
Care, Protection & Return of our Property
Upon receipt of hired equipment, the responsibility for these items is yours and we don’t hold any responsibility for the goods during this time.
If theft or breakage or damage occurs while the items are in your care and control, you are liable for the replacement cost, through cash settlement.
Please ensure all items are clean on return if items have not been cleaned a cleaning fee of $35 an hour will apply. Cleaning of our Gold Cutlery is essential as food can damage the surface of the gold. Cutlery cannot be left wet as this will damage the cutlery. For lost or stolen or damaged cutlery a $20 per piece replacement will be charged.
All goods must be returned in the same manner and condition as they were hired in, and will be inspected upon return.
Pickup & Delivery
We can deliver to Waikato & Bay of Plenty areas on all order over $500.
Delivery charges can vary based on destination and quantity ordered, and this will be included in your final quote. Some items like cutlery can be couriered NZ wide.
We are based in Raglan and we welcome you picking up your order.
There is also the option to have us drop off and set up your order on the event day, which will be at an additional cost.
Please note that if you are picking up any items that are of larger scale that they must be collected in a van or truck. We will not allow them to be transported via ute or attached to the top of a car, due to possible damage and the elements of weather. Please understand that this is only due to we take great pride in the stock we have collectected and each item is a one off piece that if damaged will exceed the cost of your bond.
Model Release
Unless otherwise specified, it is understood that the Client & The White Wedding Club may use some or all of the photos taken for advertising or display after the event. The Client/s hereby release The White Wedding Club and the photographer and its legal representatives, heirs and assigns from all liability and claims in connection with the images.
Force Majeure
In the event of a force majeure such fire, flood, earthquake, other natural disasters or covid 19 all services will come to a halt. No further fees will be charged and no refunds given. No services will be provided in the event of a force majeure.
Should you postpone your date, the deposit will transfer to the new date within 1 year and be based on our availability without the new seasons pricing.
